Opay Digital Services Debunks False Claims About Its Extended Break From Operations

By Alexander Odidi, Esq. A


One of the leading fintech companies in Nigeria, OPay (Opay Digital Services), has dismissed a fast-spreading and malicious social media publication about its cessation of business in Nigeria. According to the false claims, OPay would embark on a prolonged break from September 1, 2026, urging its customers to withdraw or move their funds.

Misleading Information 

As of the time of writing this article, the fabricated publication has gained traction across social media platforms, purportedly warning OPay customers that fintech would shut down its operations for an extended period. Using its official X and other social media platforms, OPay, described the claim as false, assuring customers that the company remains fully operational.

In the statement titled ‘This is FALSE,’ the fintech said: “OPay is not going on break by September. We’re here, and we’re going nowhere!”

The company further urged its customers and members of the public to scrutinise the viral publication for inconsistencies and even educated viewers on how to recognise authentic publications from its brand. 

“True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags.”

“Always verify before you share. Filter the noise! Follow our official pages for authentic OPay updates,” the company stated, ending the message with its trending hashtag, #OPayIsOkay.

Setting the Records Straight 

The Vice-President, Public and Government Affairs of OPay Digital Services, Dr. Maxwell Loko, also reacted to the information, describing the viral publication as “false, malicious and misleading.”

Loko further confirmed that OPay was not shutting down and cautioned customers against taking any action based on the fabricated information.

“This post is false, malicious and misleading. OPay is not shutting down, and customers should not be misled into withdrawing their funds based on fabricated information,” he said.

“We urge the public to disregard this post and rely only on OPay’s verified communication channels for official information,” Loko added.

The OPay executive made it very clear that deliberate attempts to spread false information capable of creating panic or undermining confidence in a financial institution could attract legal consequences.

“The deliberate spread of false information designed to cause panic or undermine confidence in a financial institution is a serious matter and may have legal consequences,” he said.

Concerns Around False Content 

The recent development has also raised concerns over the growing use of fabricated digital content to damage the reputation of financial technology companies which could potentially trigger unnecessary panic among customers.

Some commentators have speculated that the publication could be linked to competitive interests seeking to undermine OPay’s growing market position. However, no evidence has been publicly established to substantiate such claims.

OPay has strongly advised its customers to exercise caution and verify financial or operational announcements through its authenticated communication channels before acting on them.

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